Effective Date: 4 August 2026

At JP Bathrooms & Tiles, we are committed to protecting your privacy and handling your personal information in accordance with the General Data Protection Regulation (GDPR) and applicable Irish data protection laws.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website.

Who We Are

JP Bathrooms & Tiles operates the website:

Home

If you have any questions regarding this Privacy Policy or your personal information, you can contact us through our website's contact form or by using the contact details provided on our Contact page.

What Information We Collect

Depending on how you interact with our website, we may collect:

Name
Email address
Telephone number
Billing and delivery address (when placing an order)
IP address
Browser type and device information
Website usage information through cookies
Any information you provide when contacting us

Comments

When visitors leave comments on our website, we collect:

The information entered into the comment form
Your IP address
Browser user agent information

This information helps us detect spam and protect the website.

If you use the Gravatar service, an anonymised hash of your email address may be sent to Gravatar to determine whether your account is associated with a profile image.

Gravatar's Privacy Policy can be found at: https://automattic.com/privacy/

Once your comment is approved, your profile picture (if available) may be publicly displayed alongside your comment.

Media

If you upload images to our website, please avoid uploading images containing embedded location data (EXIF GPS).

Visitors to the website may be able to download images and extract any embedded location information.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

Remember your preferences
Keep you logged into your account
Improve website performance
Analyse website traffic
Assist with security
Enable shopping cart functionality
Store your cookie preferences

If you leave a comment, you may choose to save your:

Name
Email address
Website

These cookies remain for one year for your convenience.

If you log into your account, we use cookies to remember your login information and display preferences.

You can control or disable cookies through your browser settings, although doing so may affect website functionality.

Analytics

We may use website analytics tools to help us understand how visitors use our website.

These tools may collect:

Pages viewed
Time spent on pages
Browser information
Device type
Approximate location
Referring websites

This information is anonymised wherever possible and is used solely to improve our website.

Contact Forms

When you complete a contact form, we collect the information you provide in order to:

Respond to your enquiry
Provide quotations
Answer product questions
Arrange appointments
Provide customer support

We do not use your contact information for marketing unless you have given your consent.

Orders and Customer Accounts

If you purchase products through our website, we collect information necessary to:

Process your order
Deliver products
Process payments
Provide customer service
Meet legal and accounting obligations

Your payment details are processed securely through our payment provider. We do not store full payment card information on our servers.

Embedded Content From Other Websites

Articles and pages on this website may include embedded content such as:

YouTube videos
Google Maps
Social media posts
Images

Embedded content behaves exactly as if you visited the originating website directly.

These third-party websites may:

Collect personal information
Use cookies
Monitor your interaction
Track usage
Use additional third-party services

We recommend reviewing the privacy policies of those providers.

Who We Share Your Information With

We only share personal information where necessary, including with:

Delivery companies
Payment processors
Website hosting providers
Email providers
Spam detection services
Professional advisers where legally required

We never sell your personal information to third parties.

If you request a password reset, your IP address may be included in the reset email for security purposes.

Data Retention

We retain information only for as long as necessary.

Comments and associated metadata may be stored indefinitely to allow automatic recognition of future comments.

Customer account information is retained while the account remains active.

Order information may be retained to comply with Irish tax and legal obligations.

Your Rights

Under GDPR you have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict processing
Object to processing
Request data portability
Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details on our Contact page.

Security

We take appropriate technical and organisational measures to protect your personal information, including:

Secure website encryption (SSL)
Password-protected systems
Secure hosting
Firewall and malware protection
Regular software updates
Limited access to personal information

Although we take reasonable precautions, no method of transmitting information over the internet is completely secure.

Where Your Information Is Sent

Visitor comments may be checked using an automated spam detection service.

Some third-party services used by our website may process information outside the European Economic Area (EEA). Where this occurs, appropriate safeguards are in place to protect your information.

Children's Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, technology or our services.

Any updates will be published on this page together with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how we process your personal information, please contact us through the Contact page on: